We Know you Have Questions
We Have Answers
What is palliative care?
Palliative care provides comfort and support to patients with advanced illness and their families. The goal is to improve the quality of life for patients by addressing each patient’s physical, emotional, psychological and spiritual needs. Palliative care involves a team-oriented approach to deliver expert medical care, manage pain, and support emotional and spiritual needs expressly tailored to the patient’s needs and wishes. The comfort provided through our palliative care services may begin as early as your initial diagnosis and continue through your treatment. Learn more about Our Palliative Care
What is hopice care?
Hospice care is for anyone who has a condition that is considered terminal—the person is expected to live six months or less if the disease or condition runs its normal course. Hospice care provides relief of symptoms and stresses. Learn more about Our Hospice Care
What’s included with Hospice?
Expert Medical Care
Your comfort comes first. Our team provides specialized end-of-life medical care with oversight by physicians, nurse practitioners and registered nurses.
Assistance with Personal Care
With a complex serious illness, the routines of life may not be so routine. Our certified nursing assistants help with regular bathing, grooming, changing bed linens and other everyday activities.
Helping Hands and Hearts
Our specially trained volunteers can make a huge difference in your life. They offer support to you and your care team, a friend to talk to, a hand to hold, a helper to run errands.
Medical Equipment, Medical Supplies & Medications
Most medical equipment (such as a wheelchair, hospital bed, bedside commode), supplies and medications related to the hospice-related illness are included. And, they are delivered right to the patient’s home.
Complementary Therapies
We adjust our care to your unique needs, helping relieve stress and manage pain and other services. Our services can include other tools that work together with traditional medical therapies, such as touch therapies, aromatherapy, animal companions and soothing sounds music therapy. Learn More about Our Therapies
Support for Caregivers & Families
Many families have never experienced caring for a loved on during a life-limiting illness. Our nurses and nursing assistants provide support by offering:
- regularly scheduled nursing visits
- practical tips and resources to help family members become more knowledgeable and confident caregivers
- nurses available by phone 24/7 to answer questions and address urgent needs
Comprehensive Grief Support
Grief support is available for 13 months following the death of a loved one for families of Pikes Peak Hospice patients. Learn More about Grief Support
For a detailed introduction, you can talk with a Pikes Peak Hospice & Palliative Care Admissions professional who will assess your needs, answer your questions and explain your care options.
Who can receive hospice care?
Hospice care is for anyone who has a condition that is considered terminal—the person is expected to live six months or less if the disease or condition runs its normal course. Hospice care may begin any time after the patient decides to end treatment. The patient, family and physicians understand that the focus of hospice care is on pain, symptom management and comfort and not a cure.
Can I still use my own doctor?
Yes, hospice physicians work closely with each patient’s personal physician to determine a hospice plan of care tailored to meet each patient’s needs and wishes.
What if I enter hospice care and then change my mind?
If a person changes his or her mind about hospice care, he or she can revoke from hospice services and seek curative treatment again. Patients do not lose their Medicare benefits if they revoke from hospice care to resume curative care or if they simply do not desire hospice services anymore.
Is Pikes Peak Hospice & Palliative Care affiliated with any religious organizations?
Pikes Peak Hospice & Palliative Care proudly serves patients of every faith. Our chaplains are well trained to support patients and families that follow any faith or spiritual community.
Where can I receive hospice care?
The vast majority of Americans say they want to spend their last phase of life at home. You can receive our services wherever you call home — a private residence, assisted living residence or long-term care facility. When medical needs become more complex, we are the only area hospice provider with our own licensed inpatient care unit to manage more serious care needs in a comfortable setting. Learn More about Our Hospice Services
Isn’t accepting hospice the same as giving up hope?
No, it is a decision about how to live. Too many resist the idea of hospice care until the very end — only to lose weeks of their lives to pain and uncertainty. Hospice is a choice for relief from pain, comfort for daily living, and control over how to live precious days. Hospice care doesn’t hasten or postpone dying. Just like an obstetrician provides specialized medical expertise and support when we enter the world, hospice provides expertise and support during the last phase of life.
When should a decision be made to enter hospice care? Who makes the decision?
At any time during a life-threatening illness when a cure is not possible, it is appropriate to consider hospice. The decision belongs to the patient, family and the patient’s physician. Hospice care is most beneficial when there is sufficient time to manage symptoms, control pain and establish a trusting relationship. Learn more about making a decision to enter Hospice Care
When is the right time to consider getting palliative and/or hospice care?
Anyone facing a potentially life-limiting illness should be aware of all the care options, including palliative and hospice care. Palliative care can often be provided at the same time as curative treatments. Knowing when to consider hospice care is important for planning.
Do I have to check into a hospice facility for care?
No. Most of our patients stay where they are — at home or in another care facility. Your Pikes Peak Hospice care team comes to you and supports your family or other caregivers in meeting your needs and wishes. Should those needs change, Pikes Peak Hospice is the only area hospice provider with an inpatient care unit equipped to manage more serious care needs. Many patients come to our inpatient care unit until they are stabilized, and then return home.
Does Pikes Peak Hospice & Palliative Care serve veterans?
Yes. As a Level V Partner (the highest level attainable) in the national “We Honor Veterans” program, Pikes Peak Hospice & Palliative Care uniquely qualified to meet the needs of veterans. We are also a preferred hospice provider of the U.S. Department of Veteran’s Affairs. Learn more about our Veteran Hospice Program
Who will take care of me?
You’ll have an entire team dedicated to your care — doctors, nurse practitioners, nurses, certified nursing assistants, counselors, social workers, chaplains, pharmacists, and volunteers. Your Pikes Peak Hospice care team will guide you and your family in developing a plan of care for your unique needs.
Does hospice provide support to the family after a loved one dies?
Trained counselors in Pikes Peak Center for Grief and Loss provide support following the death of a loved one. Learn more about our Grief Services
What’s involved with caring for a loved one receiving hospice care at home?
It varies from patient to patient, but we work with you to develop a personal care plan built around the patient’s needs. Every patient of Pikes Peak Hospice & Palliative Care has a team of experts assigned to his or her care. Care teams are made up of physicians, nurse practitioners, nurses and certified nursing assistants, counselors, chaplains and trained volunteers. Caregivers are taught to provide for patient needs. We are available 24 hours a day, seven days a week, to provide the support you need.
What kind of support is offered to patient families?
Hospice includes help for caregivers in the form of training and emotional support. In addition, Pikes Peak Hospice & Palliative care provides 13 months of bereavement support following the death of a family member.
Can you make me comfortable?
Yes. That is our unique expertise and focus. The doctors and care teams at Pikes Peak Hospice specialize in “palliation” — which is another way of saying pain and symptom management. Just as a cardiologist knows more about heart disease than a general practitioner, so too, is a palliative care physician specially trained in pain relief. Our teams are trained to manage complex symptoms of any disease. Your comfort is our immediate and ongoing goal. Medications and other therapies are adjusted with continual evaluation: as your needs change, so does your plan of care.
Will hospice leave my loved one incoherent or unable to talk?
Hospice care is about living. We work to find the right balance for every patient, relieving pain without sacrificing alertness. This requires constant consulting with the patient and family, and sometimes regular adjustments to medication or other treatments.
Do I need a referral for hospice care?
Patients are admitted to Pikes Peak Hospice & Palliative Care with a physician referral. We can help get this authorization if needed.
Is the decision to seek hospice care permanent?
No. If a patient’s condition improves or if the patient and family so choose they can be discharged from hospice care. If the discharged patient should later need to return to hospice care, they can resume services.
How will I pay for hospice?
Medicare and Medicaid both provide coverage for basic hospice services, and most private insurance policies have some hospice provision. Families should check with their health insurance provider specifically. Learn More about Paying for Hospice
Where can I get more information about hospice care?
You can always contact Pikes Peak Hospice & Palliative Care at 719 633-3400. We’re available 24 hours a day, seven days a week. We also encourage you to consult our resource page.
Is all hospice care the same?
No. Training, expertise, standards, level of personal attention, and availability of volunteers and complementary therapies can all vary widely. When you’re considering hospice care, ask lots of questions and make sure you understand all your options, as well as the experience and reputation of the hospice providers available.
How is Pikes Peak Hospice & Palliative Care different?
We are a not-for-profit hospice and palliative care provider and have been operating in the Pikes Peak region since 1980. We are here for and because of this community. We are not charged with providing a profit to shareholders, have the full support of a foundation, and pride ourselves on providing a deeper, more personal level of care to our patients, and to handle even the most complex cases.
What services does hospice care cover?
The hospice benefit covers all care related to a patient’s terminal diagnosis. This includes routine home visits by a nurse, social worker, chaplain and certified nursing assistant. Other members of the hospice care team include a dietitian, volunteer, pharmacist and hospice medical director. A physical and occupational therapist may be consulted. If appropriate, the hospice benefit also covers all medications related to the terminal diagnosis are covered, along with medical supplies, equipment and some personal care items. Nutritional supplements as directed by the dietician or physician are also covered.
While not all hospices offer integrative therapies, Pikes Peak Hospice & Palliative Care provides music and art therapy, massage, aromatherapy, comfort touch and Reiki, and animal activity visits. Learn more about Complementary Therapies.
How does someone get admitted to hospice?
First, the patient’s physician agrees that hospice care is appropriate and makes a referral to hospice. Then, The Pikes Peak team makes an appointment to visit the patient and conduct a hospice assessment. Once the patient or the patient’s healthcare decision maker signs a consent form, Pikes Peak Hospice & Palliative Care will begin discussing a hospice plan of care with the patient and family members. This plan may include using some of our complementary therapies such as music therapy, massage, aromatherapy, Reiki, and pet therapy. Learn more about Our Complementary Therapies
Who is eligible for hospice?
People diagnosed with life-limiting illness – including but not limited to cardiac disease, dementia, cancer, kidney disease, neurological disease or pulmonary disease.
How do I know?
To determine if a loved one might benefit from Pikes Peak Hospice & Palliative Care, ask and answer the following questions:
- Does your loved one have uncontrolled pain?
- Does your loved one have increased shortness of breath?
- Does your loved one require assistance with routine daily activities?
- Has there been weight loss, loss of appetite or difficulty swallowing?
- Have there been frequent visits to the hospital (including the Emergency Department) or doctor’s office?
- Has your loved one been falling frequently?
- Has your loved one been getting frequent infections?
- Has your loved one become incontinent?
- Is most of your loved one’s day spent in a chair or bed?
- Have you shifted focus from treatment to comfort care and enhancing quality of life?
- Has the doctor told you or do you believe that the disease progression is nearing its final stages?
If you answered yes to one or more of these questions, it’s time to call Pikes Peak Hospice & Palliative Care to learn more about what hospice can do for you and your loved one.
What if the hospice patient's condition changes for the better?
Hospice patients can improve and “graduate” from hospice. When a hospice patient’s condition changes for the better, the patient is discharged from hospice for “extended prognosis”. The patient can return to any medical treatment they choose.
Does hospice manage pain?
Yes, hospice expertise is in pain management related to a life-limiting, terminal illness.